Frequently Asked Questions
Do you have any questions about our tours or a booking? Perhaps your question is listed below. Is your question not listed? Please feel free to contact us by email, telephone or via the contact form on the contact page. We are happy to help you and hopefully see you soon!
General questions about the tour
On which days are tours organized to Giethoorn?
Our tours to Giethoorn begin in April 2025. From April, tours are available on Saturdays. Starting May 21, tours will also be available on Wednesdays, running until the end of September.
We are coming with a group. Can we also book as a group?
Yes, group bookings are welcome! Whether you’re a family, a group of friends, or a corporate team, we can accommodate your group. Please reach out to us in advance to ensure availability and discuss any specific requirements.
We have children, do different prices apply?
Yes, we offer discounted rates for children. Please refer to our booking page for detailed pricing information based on age groups.
My flight to the Netherlands has been cancelled, I cannot attend the tour anymore. What now?
We understand that unforeseen circumstances can arise. Please contact us as soon as possible to discuss your situation. Our cancellation policy will apply, and we’ll do our best to assist you.
How long does the tour last?
The total duration of the tour is approximately 6 hours, including travel time to and from Giethoorn.
Questions About Reservations and Payments
How can I book a tour?
You can easily book a tour through our website by selecting your preferred date and tour option.
What payment methods do you accept?
We accept various payment methods, including major credit cards and online payment systems.
Will I receive a confirmation after booking?
Yes, upon completing your booking, you will receive an email confirmation with all the necessary details.
Is the tour available in multiple languages?
Yes, our tours are conducted in English. For other language options, please contact us in advance to check availability.
Can I change my booking date?
Changes to your booking date are subject to availability. Please contact us as soon as possible to request a change.
Questions about independent travel and boat rental
I would like to go to Giethoorn but want to explore the village myself, is that possible?
Absolutely! We offer a transfer-only option that allows you to explore Giethoorn at your own pace.
Can I rent a boat in Giethoorn through your website?
Yes, you can book a self-guided boat tour through our website, which includes boat rental.
Do I need a license to rent a boat in Giethoorn?
No, a boating license is not required to rent and operate a boat in Giethoorn.
How long can I rent a boat in Giethoorn?
Boat rental durations vary. Typically, rentals are available for a few hours up to a full day.
Practical Questions
Is Giethoorn safe to travel to?
Yes, Giethoorn is a safe and welcoming destination for travelers.
Is the tour suitable for people with mobility issues?
While we strive to accommodate all guests, please note that Giethoorn’s infrastructure includes narrow pathways and bridges, which may be challenging for those with mobility issues. Please contact us to discuss your specific needs.
Where does the bus depart from in Amsterdam?
Our buses depart from Termini 27, 1025 XM Amsterdam. Detailed directions are available on our website.
What is included in the tour?
Our tours typically include round-trip transportation from Amsterdam, a boat tour in Giethoorn, and free time to explore the village. Specific inclusions may vary by tour type.
Is lunch included in the tour?
Lunch is not included in the standard tour package but can be added as an option during booking.
Can I visit Giethoorn during winter?
Yes, Giethoorn is accessible and offers a unique charm during the winter months. For more information or specific inquiries, please visit our website or contact us directly.
Is your question not listed?
Please feel free to contact us by email, telephone or via the contact form on the contact page. We are happy to help you and hopefully see you soon!
